Showing posts with label Children. Show all posts
Showing posts with label Children. Show all posts

3/15/13

What a 14-Year-Old Can Teach You About Management

Six business lessons an entrepreneur gleaned from her daughter's first job.

My daughter Lily is fourteen. Over the holidays, she had her her first job. She was employed as a Christmas elf in Santa's grotto at our local farm shop. She is studying business at school but she learned a lot more on the job.

So I asked what she'd learned after three weekends of solid elfing:

1. People need to know what you offer.
Her grotto was a little hidden and even I, looking for it, thought it was hard to find. She told her boss they needed a bigger sign, which they got the next weekend. Children piled in.

2. It's more fun being busy.
No matter how thrilling or dull a job, it is always more fun being busy than sitting around. If you have employees who aren't busy, find something for them to do. Down time breeds discontent.

3. Colleagues make or break the experience.
Her last day, Lily had a bad cold and didn't feel like working. I did not suggest she stay home; I just asked if she was up to it. She bridled, insisting that, however she felt, she couldn't let Ross--the Santa Claus--down. She'd instantly absorbed the fact that people in a business aren't loyal to the company but to each other.

4. It's more fun doing a great job.

Over time, my daughter got better at her job and, as she did, she said she enjoyed it more. "Now I think about ways to keep the kids entertained," she said. "They can't spend more--it's a fixed price--but it's more fun when the customers are happy."

5. Money you earn is different from the money you're given.
Receiving her first pay packet was a great moment for Lily. She's about to go on a school trip to Russia. Is she planning to spend all her earnings there? "No!" she insisted. "I'm saving that money; I earned it."

Lily's first job has been a lot more positive than mine was. I worked, at the age of 16, as a receptionist for a psychotherapist who could never explain what he wanted. He fired me after two weekends. Lily's been lucky to have a great boss and good co-workers.

Watching her also reminded me that most people do want to do a great job. If they aren't excellent, it might not be their fault.

http://www.inc.com/margaret-heffernan/management-observations-of-first-time-employee.html

5/9/12

Sales Lessons My Mom Taught Me

My mother taught me everything I really needed to know about selling. Here's her advice.

My mother was a crack sales rep for Bristol Myers, but to me she was mostly just my mom. As such, it didn't occur to me until a few years ago that her "mom advice" was also a sure-fire recipe for sales success.
Here's what I remember:

1. 'No gift until after you write the thank-you note.'
My mom was BIG on thank-you notes. In her mind, it was the height of rudeness to fail to recognize when somebody had sent you a gift.  So every Christmas, before we got to actually play with the toys our relatives sent us, we had to sit down and write our thank-you notes.

Years later, I learned that she always applied the same principles in her sales job.  Whenever a store manager cut a special order, or allowed her to rearrange the shelf layout, or did anything that made her job easier, she wrote a personal note and mailed it, on exact the same day.
As the result of this simple discipline, store managers always remembered her name, and always took her calls and positively anticipated her visits.

2. 'Always wear clean underwear.'
And, yes, she did add "in case you get in an accident," but only when she gave the advice to my sister. In my case, her advice was, I think, a reflection of her view that the only way to dress well is to dress from the inside out.

My mother observed that, rightly or wrongly, people judge you on your appearance. She also frequently pointed out that, of all the elements that make up your appearance, the one that's most under your control is what you're wearing.

She believed–and I agree with her–that a big part of how your clothes look on you is how you feel about the clothes themselves.  It's hard, maybe impossible, to look sharp if you know that you're wearing something tatty, even if other people probably aren't going to see it.

3. 'Profanity shows a lack of imagination.'
This was my mom's unique way of saying "watch your mouth!"–and it's good advice for anyone in business, especially if you work in sales.

Some people in business use profanity (or even obscenity) in an attempt to add swagger to their personas. However, because it's both common and commonplace, "colorful" language usually falls flat and frequently offends.

Unfortunately, swearing is, like most habits, easy to acquire and difficult to break. So expunge the filth from your vocabulary now, before you accidentally make customers wonder whether they want to do business with somebody who's got a potty mouth.

4. 'If you can't say something nice, don't say anything at all.'
My mother didn't tolerate malicious gossip and avoided people who did. As a result, the people she worked with (including customers) shared all sorts of things that they otherwise might not have revealed.

Sales is all about trust, and people stop trusting you the minute they minute you trash-talk the competition, your management (worse), or other customers (worst of all).

When you allow venom to creep into your words, it spreads poison over everything.  So if you want strong relationships, both personal and professional, hold your tongue when you're tempted to say something unprofessional or petty.

5. 'I don't care if everyone else is doing it.'
I remember being furious at my mom when she said this. She was unfair! She was ruining my social life! She was making me uncool! (The horror, the horror...)

Of course, now that I've got two kids of my own, I know exactly where she was coming from.  More importantly, I've come to realize that, just as it's immature to let peer pressure lead you into doing something stupid, it's a losing business strategy to imitate the behavior of other firms in your industry.

That's why I'm skeptical of anyone who claims to be teaching "best practices." Every company is unique and thus must have a unique formula for success.  Going with the crowd is the fast track to mediocrity.

6. 'It's no use crying over spilt milk.'
My mom faced a lot of challenges in her life: a stillborn baby in her 20s, a scandal-ridden divorce in her 30s, breast cancer in her 40s.  She came through all of it with a (mostly) positive attitude, because she lived in the present and not the past.

I can't ever remember hearing her complain, even once, about what had happened to her.  Instead, she made the effort, and largely succeeded, in finding things to enjoy in her life at the time.

That's an incredibly valuable belief to have if your livelihood depends upon sales. No matter how talented you are, no matter how wonderful your product, some deals are going to go south. Focusing on the past is worse than useless. Learn what you can and move on.

Note: My mom died two years ago from complications resulting from reconstructive surgery. I respectfully dedicate this column to her memory.

http://www.inc.com/geoffrey-james/sales-lessons-my-mom-taught-me.html

2/2/12

10 Steps to Teaching Your Kids to Become Entrepreneurs

What business owner doesn’t wish similar entrepreneurial success for their children, whether they have hopes to pass on the family business one day or can see their child creating their own. Duane Spires, a national motivational speaker and the CEO of Extreme Youth Sports (EYS) in Tampa hosts after school programs and summer camps that teach children ages five and up how to become leaders, develop confidence, and learn how to create successful lives through sports training and entrepreneurial education. Here are his steps to teaching your children to become budding entrepreneurs.

1. Goal setting is vital for future success
Teaching your children how to set and accomplish their goals is a fun and exciting activity! Did you know that written goals are over 80 percent more likely to be achieved? Imagine the possibilities!
How to teach: Ask your children to define and write down their top 10 goals and then choose the one goal that would make the biggest positive impact in their life. That goal should be their main focus. Next, write down the steps necessary to accomplish this exciting goal and encourage them to start taking action on those steps immediately.

2. Kids must learn how to recognize opportunities
Many people never meet their full potential because they fail to recognize opportunity. Teaching your children to seek out opportunities and take action on them, will directly contribute to their level of future success.
How to teach: Praise your children for pointing out small problems or setbacks in their lives that cause them distress such as: soggy sandwiches at lunchtime or not being able to reach items on a high shelf. Brainstorm solutions on how to resolve their troubles. This will teach them to focus on creating positive solutions, instead of focusing on the problem itself. This habit will allow them to create profitable ideas in their future businesses.

3. Selling is involved in every part of life
This one ability will last a lifetime because it is applied to all types of businesses and careers. From selling products and services to customers, to raising capital from investors, this skill is vital to the success of any business.
How to teach: Encourage your children to start with small projects like selling their old toys, starting a lemonade stand, or selling handmade goods. Let them price their products, sell to customers, and facilitate the transactions when sales are made.

4. Financial literacy is a must
This is one area that we all could use help with. Teaching children about money at an early age will instill a financial foundation that schools often fail to teach.
How to teach: Give your children the opportunity to earn their own money through chores, their own small business, and helping you in your business. Teach them about paying themselves first and then giving back. Educate them about investing and how their money could be used to create more money in the future. Help them set up a bank account and learn about how to budget their income.

5. Inspiring creativity will build marketing skills
Teaching kids about marketing is a great way to prepare them to attract customers to their future business. As you know, without customers, even the greatest business will fail. This is a very beneficial skill to learn while young.
How to teach: Motivate your children to start observing marketing materials like billboards, promotional banners in front of businesses, printed advertisements in magazines, and television/radio commercials. Ask them what catches their attention about the message and also quiz them on how to identify things like: the headline, subheadline, and “call to action.” Encourage them to create their own marketing materials for their business ideas.

6. Schools are wrong about FAILURE
In school we were all taught that failure is bad. In the entrepreneurial arena, failure can be a great thing if a positive lesson is learned. Napoleon Hill, author of Think And Grow Rich, states that, “Every failure carries with it a seed of equal or greater benefit.”
Allowing your children to fail will force them to create new ways to accomplish their goals and learn from their mistakes. This will lead to confident children who know how to persevere when times are tough.
How to teach: This lesson is simple. When your children fail, don’t punish, but instead discuss what factors lead to the failure and brainstorm ways to prevent it from happening again in the future. Always seek to find the “learning lesson” in each adversity and encourage your children to NEVER give up.

7. Effective communication improves all relationships
Most children today are terrible at face-to-face and telephone communication because of the popularity of social media and text messaging. Successful businesses require that people actually speak to one another. Teaching your children to communicate effectively will provide them with the winning edge in business and in their personal relationships.
How to teach: First, lead by example. Teach your children to be polite and respectful. Most importantly, practice maintaining eye contact when speaking in person. When using the telephone, teach your children to speak slowly and clearly. A bonus activity would be to practice communicating to your children with e-mails. Do not allow them to abbreviate words and phrases, but instead, write grammatically correct sentences that flow together and convey a complete message.

8. The art of giving back creates happiness
Why start a business if it doesn’t support a greater cause? It is important for your children to develop the characteristic of helping others. This attribute will allow your children to stay humble during periods of great success and it will give them the insight that a successful business provides benefits to more than just it’s owner. People that contribute to the success of others live happy and content lives.
How to teach: When brainstorming business ideas with your children, ask them to choose a charity or special cause to support with a portion of the income that they generate. Explain the concept that all great businesses contribute to improving the lives of other people.

9. Independence creates confidence
Wouldn’t you love to have independent and successful children? Of course! The entrepreneurial mindset causes kids to depend on themselves for their own success, which leads to well-rounded adults and future leaders.
How to teach: The next time your children ask for money to buy their favorite toy, this is your opportunity to ask them to brainstorm ways to create the money through entrepreneurship. This will inspire creative thinking and it will cause the entrepreneurial juices to flow.

10. Get the advantage by becoming a leader now
Children are taught in school to go with the flow and follow the rules. They are programmed to learn and memorize facts instead of becoming independent thinkers. Entrepreneurship forces children to think “outside of the box,” create unique solutions, and lead others. This will make your children leaders at an early age, and it will result in more income, opportunities, and self-confidence, in their lives.
How to teach: Give your children the opportunity to lead their friends in fun activities such as: Outdoor sports, book clubs, music practice, and small business projects. You can also encourage them to propose toasts and small speeches at family dinners and birthday parties to give them experience in public speaking!

http://www.inc.com/ss/duane-squires/10-steps-teaching-your-kids-become-entrepreneurs

12/19/11

How to Stop Hovering as a Helicopter Parent

The more a parent trusts, believes and has confidence in their child’s decision making when they are away from the parent, the less controlling the parent needs to be.

 Problem: Helicopter parents are usually driven by anxiety and not being able to leave anything to chance. It’s usually something they learned from one of their parents. As a result they are overly involved running their children’s lives. Over time the child will either become angrily defiant because of an internal need to feel independent or if the parent is too much of a helicopter parent the child may lose initiative, because they may feel that whatever they come up with as in thinking or doing, their parent will always jump in and force their point of view on the child. The sad thing is that the parent does not see themselves as controlling and intrusive, but as loving and caring. And if the parent does recognize that they may be, they usually don’t see it as important enough to change (usually because their anxiety overrides this).  

Solution: The more a parent trusts, believes and has confidence in their child’s decision making when they are away from the parent, the less controlling the parent needs to be. To achieve that the parent should have conversations with their child when they are driving together (vs. face to face giving advice the child doesn’t want) such as: “How can you tell which kid in your class is likely to get into real trouble this year? And why?” Then just listen to your child and don’t give advice. Instead say, “Hmmm, that’s really interesting.” Another question might be: “How can you tell the difference between a class at school that you can study for at the last minute and one that you need to stay on top of?” Again, respond to their answer with, “Hmmm. Really! That’s interesting.” In each of these cases you are helping your child develop judgment and improve their decision making skills. When you see them doing that, you will become less anxious when you are away from them and less controlling.

http://markgoulston.com/usable-insight-how-to-stop-hovering-as-a-helicopter-parent/

10/29/11

Learning Pyramid

Average Retention Rates
5% Lecture
10% Reading
20% Audio-Visual
30% Demonstration
50% Discussion Group
75% Practice by Doing
90% Teach Others/Immediate Use

8/16/11

100 Things Your Kids May Never Know About

Audio-Visual Entertainment
1. Inserting a VHS tape into a VCR to watch a movie or to record something.
2. Super-8 movies and cine film of all kinds.
3. Playing music on an audio tape using a personal stereo. See what happens when you give a Walkman to today’s teenager.
4. The number of TV channels being a single digit. I remember it being a massive event when Britain got its fourth channel.
5. Standard-definition, CRT TVs filling up half your living room.
6. Rotary dial televisions with no remote control. You know, the ones where the kids were the remote control.
7. High-speed dubbing.
8. 8-track cartridges.
9. Vinyl records. Even today’s DJs are going laptop or CD.
10. Betamax tapes.
11. MiniDisc.
12. Laserdisc: the LP of DVD.
13. Scanning the radio dial and hearing static between stations. (Digital tuners + HD radio b0rk this concept.)
14. Shortwave radio.
15. 3-D movies meaning red-and-green glasses.
16. Watching TV when the networks say you should. Tivo and Sky+ are slowing killing this one.
17. That there was a time before ‘reality TV.’

Computers and Videogaming
18. Wires. OK, so they’re not gone yet, but it won’t be long
19. The scream of a modem connecting.
20. The buzz of a dot-matrix printer
21. 5- and 3-inch floppies, Zip Discs and countless other forms of data storage.
22. Using jumpers to set IRQs.
23. DOS.
24. Terminals accessing the mainframe.
25. Screens being just green (or orange) on black.
26. Tweaking the volume setting on your tape deck to get a computer game to load, and waiting ages for it to actually do it.
27. Daisy chaining your SCSI devices and making sure they’ve all got a different ID.
28. Counting in kilobytes.
29. Wondering if you can afford to buy a RAM upgrade.
30. Blowing the dust out of a NES cartridge in the hopes that it’ll load this time.
31. Turning a PlayStation on its end to try and get a game to load.
32. Joysticks.
33. Having to delete something to make room on your hard drive.
34. Booting your computer off of a floppy disk.
35. Recording a song in a studio.

The Internet
36. NCSA Mosaic.
37. Finding out information from an encyclopedia.
38. Using a road atlas to get from A to B.
39. Doing bank business only when the bank is open.
40. Shopping only during the day, Monday to Saturday.
41. Phone books and Yellow Pages.
42. Newspapers and magazines made from dead trees.
43. Actually being able to get a domain name consisting of real words.
44. Filling out an order form by hand, putting it in an envelope and posting it.
45. Not knowing exactly what all of your friends are doing and thinking at every moment.
46. Carrying on a correspondence with real letters, especially the handwritten kind.
47. Archie searches.
48. Gopher searches.
49. Concatenating and UUDecoding binaries from Usenet.
50. Privacy.
51. The fact that words generally don’t have num8er5 in them.
52. Correct spelling of phrases, rather than TLAs.
53. Waiting several minutes (or even hours!) to download something.
54. The time before botnets/security vulnerabilities due to always-on and always-connected PCs
55. The time before PC networks.
56. When Spam was just a meat product — or even a Monty Python sketch.

Gagets
57. Typewriters.
58. Putting film in your camera: 35mm may have some life still, but what about APS or disk?
59. Sending that film away to be processed.
60. Having physical prints of photographs come back to you.
61. CB radios.
62. Getting lost. With GPS coming to more and more phones, your location is only a click away.
63. Rotary-dial telephones.
64. Answering machines.
65. Using a stick to point at information on a wallchart
66. Pay phones.
67. Phones with actual bells in them.
68. Fax machines.
69. Vacuum cleaners with bags in them.

Everything Else
70. Taking turns picking a radio station, or selecting a tape, for everyone to listen to during a long drive.
71. Remembering someone’s phone number.
72. Not knowing who was calling you on the phone.
73. Actually going down to a Blockbuster store to rent a movie.
74. Toys actually being suitable for the under-3s.
75. LEGO just being square blocks of various sizes, with the odd wheel, window or door.
76. Waiting for the television-network premiere to watch a movie after its run at the theater.
77. Relying on the 5-minute sport segment on the nightly news for baseball highlights.
78. Neat handwriting.
79. The days before the nanny state.
80. Starbuck being a man.
81. Han shoots first.
82. “Obi-Wan never told you what happened to your father.” But they’ve already seen episode III, so it’s no big surprise.
83. Kentucky Fried Chicken, as opposed to KFC.
84. Trig tables and log tables.
85. “Don’t know what a slide rule is for …”
86. Finding books in a card catalog at the library.
87. Swimming pools with diving boards.
88. Hershey bars in silver wrappers.
89. Sliding the paper outer wrapper off a Kit-Kat, placing it on the palm of your hand and clapping to make it bang loudly. Then sliding your finger down the silver foil to break off the first finger
90. A Marathon bar (what a Snickers used to be called in Britain).
91. Having to manually unlock a car door.
92. Writing a check.
93. Looking out the window during a long drive.
94. Roller skates, as opposed to blades.
95. Cash.
96. Libraries as a place to get books rather than a place to use the internet.
97. Spending your entire allowance at the arcade in the mall.
98. Omni Magazine
99. A physical dictionary — either for spelling or definitions.
100. When a ‘geek’ and a ‘nerd’ were one and the same.

http://www.wired.com/geekdad/2009/07/100-things-your-kids-may-never-know-about

7/2/11

10 Tips for Raising Children of Character

It is one of those essential facts of life that raising good children--children of character--demands time and attention. While having children may be “doing what comes naturally,” being a good parent is much more complicated. Here are ten tips to help your children build sturdy characters:

1. Put parenting first. This is hard to do in a world with so many competing demands. Good parents consciously plan and devote time to parenting. They make developing their children’s character their top priority.

2. Review how you spend the hours and days of your week. Think about the amount of time your children spend with you. Plan how you can weave your children into your social life and knit yourself into their lives.

3. Be a good example. Face it: human beings learn primarily through modeling. In fact, you can’t avoid being an example to your children, whether good or bad. Being a good example, then, is probably your most important job.

4. Develop an ear and an eye for what your children are absorbing. Children are like sponges. Much of what they take in has to do with moral values and character. Books, songs, TV, the Internet, and films are continually delivering messages—moral and immoral—to our children. As parents we must control the flow of ideas and images that are influencing our children.

5. Use the language of character. Children cannot develop a moral compass unless people around them use the clear, sharp language of right and wrong.

6. Punish with a loving heart. Today, punishment has a bad reputation. The results are guilt-ridden parents and self-indulgent, out-of-control children. Children need limits. They will ignore these limits on occasion. Reasonable punishment is one of the ways human beings have always learned. Children must understand what punishment is for and know that its source is parental love.

7. Learn to listen to your children. It is easy for us to tune out the talk of our children. One of the greatest things we can do for them is to take them seriously and set aside time to listen.

8. Get deeply involved in your child’s school life. School is the main event in the lives of our children. Their experience there is a mixed bag of triumphs and disappointments. How they deal with them will influence the course of their lives. Helping our children become good students is another name for helping them acquire strong character.

9. Make a big deal out of the family meal. One of the most dangerous trends in America is the dying of the family meal. The dinner table is not only a place of sustenance and family business but also a place for the teaching and passing on of our values. Manners and rules are subtly absorbed over the table. Family mealtime should communicate and sustain ideals that children will draw on throughout their lives.

10. Do not reduce character education to words alone. We gain virtue through practice. Parents should help children by promoting moral action through self-discipline, good work habits, kind and considerate behavior to others, and community service. The bottom line in character development is behavior--their behavior.

As parents, we want our children to be the architects of their own character crafting, while we accept the responsibility to be architects of the environment—physical and moral. We need to create an environment in which our children can develop habits of honesty, generosity, and a sense of justice. For most of us, the greatest opportunity we personally have to deepen our own character is through the daily blood, sweat and tears of struggling to be good parents.

http://www.bu.edu/education/caec/files/10tips.htm

6/27/11

10 Signs Your Child May Be Gifted

Many a proud mama and papa have deemed their tot advanced or ahead of the game, but most babes are only geniuses in their parents' eyes. However, some tots actually are branded as gifted. Is yours? There are a few developmental guidelines that often indicate giftedness in children, so here are ten signs that your child may be headed to the head of the class.

  • Retains Information: The term "in one ear and out the other" seems to apply to most children. Those who are a cut above when it comes to intelligence actually retain a wide variety of information and are able to recall it at a later time. An example from the National Association of Gifted Children (NAGC) is: "One six-year-old returned from a trip to the space museum and reproduced an accurate drawing of a space rocket he had seen."
  • Wide Spectrum of Interests: Gifted kiddos display an interest in a wide variety of topics. They may like dinosaurs one month, space the next month, and so fourth.
  • Writes and Reads Early: If your tot is a smarty pants, she may be able to read and write very early on and without having had any real formal teaching.
  • Is Musically or Artistically Talented: Children who display an unusual talent for music and/or art are often considered gifted. Tots who can draw things to perspective, have perfect pitch, or display any other higher perception of forms of art usually fall into the gifted category.
  • Shows Periods of Intense Concentration: Children are not known for their long attention span, but gifted wee ones are able to have longer periods of intense concentration.
  • Has a Good Memory: Some gifted tots are able to remember things from when they were smaller. For example, a two-year-old may remember and bring up (unprovoked) an occurrence from when he was 18-months.
  • Has an Advanced Vocabulary: A tot who's early to speak is not a sign of giftedness alone, but if your lil talker is using advanced vocabulary and sentences, then he or she may be as bright as you think. According to the NAGC, "Children at age two make sentences like: 'There's a doggie.' A two-year-old who is gifted might say, 'There's a brown doggie in the backyard and he's sniffing our flower.' "
  • Pays Attention to Details: A gifted child has a keen eye for details. An older child may want to know specific details about how things work, while a younger child will be able to put away toys exactly where he got them from or notice if something has been moved from its usual spot.
  • Acts as His Own Critic: In general kids are not too worried about themselves or others, unless their friend has something they want. Gifted kids are the opposite and are concerned with others, but are most critical of themselves.
  • Understands Complex Concepts: Tots who are highly intelligent have the ability to understand complex concepts, perceive relationships, and think abstractly. They are able to understand problems in depth and think about solutions.
http://www.lilsugar.com/Signs-Gifted-Child-6471130