Interview questions: Everyone has them.
And everyone wishes they had better ones.
So I asked smart people from a variety of fields for their favorite
interview question and, more importantly, why it's their favorite and
what it tells them about the candidate.
1. If we're sitting here a year from now celebrating what a
great year it's been for you in this role, what did we achieve together?
"For me, the most important thing about interviews is that the interviewee interviews us. I need to know they've done their homework, truly understand our company and the role... and really want it.
"The candidate should have enough strategic vision to not only talk
about how good the year has been but to answer with an eye towards that
bigger-picture understanding of the company--and why they want to be
here."
2. When have you been most satisfied in your life?
"Except with entry-level candidates, I presume reasonable job skill
and intellect. Plus I believe smart people with relevant experience
adapt quickly and excel in new environments where the culture fits and
inspires them.
"So, I concentrate on character and how well theirs matches that of my organization.
"This question opens the door for a different kind of conversation
where I push to see the match between life in my company and what this
person needs to be their best and better in my company than he or she
could be anywhere else."
3. If you got hired, loved everything about this job, and are
paid the salary you asked for, what kind of offer from another company
would you consider?
"I like to find out how much the candidate is driven by money versus working at a place they love.
"Can they be bought?
"You'd be surprised by some of the answers."
4. Who is your role model, and why?
"The question can reveal how introspective the candidate is about
their own personal and professional development, which is a quality I
have found to be highly correlated with success and ambition.
"Plus it can show what attributes and behaviors the candidate aspires to."
5. What things do you not like to do?
"We tend to assume people who have held a role enjoy all aspects of that role, but I've found that is seldom the case.
"Getting an honest answer to the question requires persistence,
though. I usually have to ask it a few times in different ways, but the
answers are always worth the effort. For instance, I interviewed a sales
candidate who said she didn't enjoy meeting new people.
"My favorite was the finance candidate who told me he hated dealing with mundane details and checking his work. Next!"
6. Tell me about a project or accomplishment that you consider to be the most significant in your career.
"I find that this question opens the door to further questions and
enables someone to highlight themselves in a specific, non-generic way.
"Plus additional questions can easily follow: What position did you
hold when you achieved this accomplishment? How did it impact your
growth at the company? Who else was involved and how did the
accomplishment impact your team?
"Discussing a single accomplishment is an easy way to open doors to
additional information and insight about the person, their work habits,
and how they work with others."
7. Tell me how...
"I don't have one favorite question because I believe a great
interview takes on a life of its own, becoming more of a conversation
than a formal process.
"Ultimately we're looking for people who are motivated, disciplined,
good spirited, possessing skills and passion, so I ask indirect
questions about the creative process, about articulating and
demystifying the process of creating great food and great service.
"Then I trust my instincts. Reading the eyes of the candidate is a final test I've come to rely on--because the eyes never lie."
8. What's your superpower, or what's your spirit animal?
"During her interview I asked my current executive assistant what was
her favorite animal. She told me it was a duck, because ducks are calm
on the surface and hustling like crazy getting things done under the
surface.
"I think this was an amazing response and a perfect description for
the role of an EA. For the record, she's been working with us for over a
year now and is amazing at her job."
9. Why have you had x amount of jobs in y years?
"This question helps me get a full picture of the candidate's work
history. What keeps them motivated? Why, if they have, did they jump
from job to job? And what is the key factor when they leave?
"The answer shows me their loyalty and their reasoning process. Do
they believe someone always keeps them down (managers, bosses, etc.)? Do
they get bored easily?
"There is nothing inherently wrong with moving from job to job--the reasons why are what matters."
10. We're constantly making things better, faster, smarter or
less expensive. We leverage technology or improve processes. In other
words, we strive to do more--with less. Tell me about a recent project
or problem that you made better, faster, smarter, more efficient, or
less expensive.
"Good candidates will have lots of answers to this question. Great candidates will get excited as they share their answers.
"In 13 years we've only passed along one price increase to our
customers. That's not because our costs have decreased--quite the
contrary. We've been able to maintain our prices because we've gotten
better at what we do. Our team, at every level, has their ears to the
ground looking for problems to solve.
"Every new employee needs to do that, too."
11. Discuss a specific accomplishment you've achieved in a previous position that indicates you will thrive in this position.
"Past performance is usually the best indicator of future success.
"If the candidate can't point to a prior accomplishment, they are
unlikely to be able to accomplish much at our organization--or yours."
12. So, (insert name), what's your story?
"This inane question immediately puts an interviewee on the defensive
because there is no right answer or wrong answer. But there is an
answer.
"It's a question that asks for a creative response. It's an
invitation to the candidate to play the game and see where it goes
without worrying about the right answer. By playing along, it tells me a
lot about the character, imagination, and inventiveness of the person.
"The question, as obtuse as it might sound to the interviewee, is the
beginning of a story and in today's world of selling oneself, or one's
company, it's the ability to tell a story and create a feeling that
sells the brand--whether it's a product or a person.
"The way they look at me when the question is asked also tells me
something about their likeability. If they act defensive, look
uncomfortable, and pause longer than a few seconds, it tells me they
probably take things too literally and are not broad thinkers. In our
business we need broad thinkers."
13. What questions do you have for me?
"I love asking this question really early in the interview--it shows
me whether the candidate can think quickly on their feet, and also
reveals their level of preparation and strategic thinking.
"I often find you can learn more about a person based on the questions they ask versus the answers they give."
14. Tell us about a time when things didn't go the way you
wanted-- like a promotion you wanted and didn't get, or a project that
didn't turn out how you had hoped.
"It's a simple question that says so much. Candidates may say they
understand the importance of working as a team but that doesn't mean
they actually know how to work as a team. We need self-starters that
will view their position as a partnership.
"Answers tend to fall into three basic categories: 1) blame 2) self-deprecation, or 3) opportunity for growth.
"Our company requires focused employees willing to wear many hats and
sometimes go above and beyond the job description, so I want team
players with the right attitude and approach. If the candidate points
fingers, blames, goes negative on former employers, communicates with a
sense of entitlement, or speaks in terms of their role as an individual
as opposed to their position as a partnership, he or she won't do well
here.
"But if they take responsibility and are eager to put what they have learned to work, they will thrive in our meritocracy."
http://www.inc.com/jeff-haden/14-revealing-interview-questions.html
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