Passion is easy for an entrepreneur, but keeping that spark alive as a
company grows is another story. Here are four tips for keeping the fire
burning.
Entrepreneurial passion. It's the cornerstone on which a successful
business must be built. As a company grows, that passion must remain
intact and infiltrate the entire organization.
Passion is what really made OtterBox stand apart from my numerous
other entrepreneurial flare-ups. In the early days of my serial
entrepreneurship, I had purchased or started a variety of businesses in
tooling and manufacturing. There were successes, but ultimately I ended
up back in my garage-a helpful euphemism for not making it pass the
small business bump.
It wasn't that I didn't have passion for all of those businesses. The
passion was there, but it wasn't focused. The trick is to harness that
passion and focus it into a vision. With OtterBox, I had decided to get
out of the business of manufacturing products for other people. Instead,
I focused my passion on designing and marketing a product that was of
personal interest to me -waterproof, crushproof boxes. That product has
evolved and changed as has the passion within the company.
Passion is one of the core values of OtterBox and one that gets
special attention. OtterBox has grown from my garage to a company with
more than 600 employees and offices around the globe in a 14-year span.
Maintaining passion within the company, with all employees, has been of
utmost importance.
These four elements have been key to keeping the spark alive:
1. From the top-down
It all starts here. The leadership team must be passionate in order
for the rest of the organization to be passionate. Who wants to come to
work for someone who is just going through the motions and working for
the next professional advancement? When hand-picking company leaders,
passion must be top-of-mind. If you can't feel it, neither will the rest
of the company.
2. From the bottom-up
Just as the leaders are responsible for setting the example, every
employee must be involved in fanning the flame. Employees are the
frontline to business partners, the community and customers, so their
passion is what bleeds through. Build passion into the hiring process.
Recognize and celebrate employee acts of passion as a company.
3. To the farthest reaches
Passion doesn't start and stop at headquarters. Ensuring that remote
employees are experiencing and exuding passion can be difficult. We
bring all employees to the OtterBox home base of Fort Collins, Colorado
for training when they are hired and bring them back for quarterly
company meetings. Online meeting and training tools keep people
face-to-face daily.
4. In everything we do
Passion must be injected into every part of the business: the
product, the company, coworkers, community, etc. From research and
development to sales to customer service to shipping, every department
must show passion in what they do and how they do it. By empowering
employees to get involved in strategy, showing them how their work
impacts the organization as a whole and letting them get involved in
making a difference in the community, passion becomes a given.
Passion is easy in the early days of a business. Everything is new
and shiny. The world is your oyster. Maintaining passion, especially as
an organization grows, is the tough part. It's what keeps employees
engaged and business partners 'wowed.' Passion is what customers feel
when they engage with the brand that makes them advocates.
http://www.inc.com/curt-richardson/4-tips-for-inspiring-passion-in-employees.html
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